Nigerian health tech company, Plural Health formerly known as Plateaumed is taking aim at
Africa’s fragmented healthcare system by rolling out a unified digital infrastructure.
In a statement, the company highlighted fragmentation as a major obstacle to achieving
universal health coverage across the continent.
“From disjointed hospital systems and delayed insurance processes to hard-to-access
patient records, the absence of a cohesive digital framework continues to hinder effective
healthcare delivery in Africa,” it noted.
With a new identity and broadened mission, Plural Health is now focused on closing these
gaps by connecting healthcare providers, insurers, governments, and patients through
intelligent, interoperable digital platforms.
Plural Health is tackling these challenges with a range of integrated platforms, including
NeoEHR an electronic health record system designed specifically for the African healthcare
landscape. It streamlines clinical workflows, manages patient records and inventory, and
seamlessly incorporates payment options into the care process.
Plural Health is addressing key gaps in the healthcare system with a suite of integrated
digital platforms. NeoInsure supports health insurers by automating claims processing,
reducing fraud, and enabling digital enrolment through accessible channels such as USSD
and mobile apps vital tools for reaching low-income and rural communities.
Meanwhile, myNeo, a patient-facing mobile app, allows users to manage appointments, access diagnoses, lab results, and prescriptions even across different healthcare providers.
Together, these solutions form a scalable, interoperable infrastructure designed to support
everything from government-backed insurance schemes and private HMOs to hospital
networks.
According to CEO Dr. Dare Ladejobi, the rebrand to Plural Health reflects a deeper
transformation not just a change in name.
“The company has already facilitated over one million patient interactions across more than
60 healthcare facilities, paving the way for more coordinated and data-driven care in
Nigeria,” he said.
He also highlighted the company’s rapid response during the COVID-19 pandemic, when it
deployed public triage tools via WhatsApp, USSD, and IVR to aid federal efforts
demonstrating how digital infrastructure can be scaled quickly in times of crisis.
“With this renewed focus, Plural Health aims to become the digital backbone of Africa’s
